Shipping Dept.
– Collective Express –
“High-Time, Safe Flight!”
“High-Time, Safe Flight!”
1. Fast Shipping, Every Time
Same-Day Processing
Orders placed before our cutoff ship the same day, with tracking sent instantly. Get your products quickly—no delays, no stress.
2. Easy Returns, Zero Hassle
Simple, Smooth, and Customer-Friendly
Not happy with your order? Enjoy a fast, no-questions return process designed to keep things easy and worry-free.
3. Members Save More
Exclusive Discounts + Speedy Delivery
Join our Collective Members list to unlock special shipping discounts, priority handling, and super-fast delivery on every order.
Our fun Facts
Why us
Reliable, fast, and wide-reaching
1. Nationwide Coverage
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States
We ship to all 50 states, ensuring fast and dependable delivery no matter where your customers live. Urban, rural, or remote—your package gets there.
2. Same-Day Processing
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Hours
Orders placed before the daily cutoff ship the same day for maximum speed. This keeps transit times short and customers satisfied.
Proven Delivery Success
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Packages
With thousands of successfully delivered packages, our shipping record speaks for itself—consistent, dependable, and customer-approved.
4. High Product Demand
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Sold
Over millions of products sold, our inventory moves fast—showing strong customer trust and product quality year after year.
Shipping Fees and Refund Policy
🔒 Heads Up! Claim Policy
Please read before opening your package 👇
If something’s missing, damaged, or incorrect, you’ll need to record a quick unboxing video that shows:
1️⃣ The sealed package before opening
2️⃣ The entire unboxing process
3️⃣ You counting or weighing everything inside
⚠️ No video = No refund, no reship, no replacement
This helps keep things fair and smooth for everyone 💛
We’ll never spam!
Domestic Shipping
- Ground (7 Days) – $5
- Priority (3 Days) – $15
Collective Members
⭐ Collective Member (CM) orders $50+ (after discounts) score FREE Ground Shipping!
⭐ Collective Member (CM) hits $100+ (after discounts) and we’ll hook you up with FREE Priority Shipping! 🚀
All Domestic Shipping
💵 Spend $100+ (after discounts) and get FREE Ground Shipping 🛻
💸 Go big with $250+ (after discounts) and we’ll upgrade you to FREE Priority Shipping! ✨
International Shipping
💨 First Class (4–6 weeks) – $60
⚡ Priority (3–4 weeks) – $100
🔥 Express (2–3 weeks) – $150
🌍 International Orders:
– Processing takes up to 48 hours (weekends excluded).
– For decoy orders, please allow up to 72 hours (weekends excluded).
✈️ FedEx International starts at $450
🕵️ Decoy starts at $100 — final cost depends on your order.
⭐ Collective Members (CM) get 50% off Decoy!
Reshipping Policy
🚚 Domestic Orders:
We’ll reship if tracking hasn’t updated for 2 weeks or shows the package was seized.
🌎 International Orders:
⚠️ No reship, no refund — no exceptions.
Please buy at your own risk.
❓ Claim Policy
To file a claim for missing, incorrect, or damaged items, you must record a clear unboxing video that shows:
▪️ The package before opening
▪️ The entire unboxing process
▪️ You are counting or weighing everything received
⚠️ No video = no refund, no reship, no replacement.
This helps keep things fair and smooth for everyone. 💚
Track a Package
🚚 Track Your Orders:
Link here!